Shipping policy
Shipping Policy
Thank you for shopping with Rich Pickz!
Order Processing
All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Shipping Times
Estimated delivery times are:
- United States: 7–15 business days
- Canada: 7–20 business days
- International: 10–25 business days
Delivery times are estimates and may vary depending on your location, customs processing, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Delays
Occasionally, shipping may take longer due to weather conditions, holidays, customs inspections, or other circumstances beyond our control. We appreciate your patience and understanding.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date so we can help resolve the issue.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Rich Pickz is not responsible for orders shipped to an incorrect address provided by the customer.
Questions
If you have any questions about your order or shipping, please contact our customer support team and we’ll be happy to assist you.
Thank you for choosing Rich Pickz!